Professional Development

Charleston 2015

Wednesday, November 11, 2015 11:00 am

Unseasonably warm weather, severely overcrowded rooms, and as many varieties of head cold as there are attendees: the Charleston Conference might not be for everyone. You have to really like acquisitions. Which, fortunately, some of us do.

James O’Donnell, Arizona State’s University Librarian (and a Classicist) gave a keynote-style talk about the need for libraries to embrace the changes that online education and resources have brought. He referred to a “universal collection” in which barriers are broken down between institutions, and called for access to be extended as far as possible. We shouldn’t think of libraries as stable collections or storehouses of information, rather as active and ever-changing “makers of knowledge.” As online education becomes more prevalent (at ASU it is huge), providing online access to our print collections becomes a truly essential function, because so much unique material exists only in that format. Mr. O’Donnell spoke intelligently and convincingly, as classicists tend to do.

Doug Way from Wisconsin (about whom Carol has already written and I will write a bit more later) participated in a panel about industry consolidation in the book-jobber business. Recent acquisitions of YBP by EBSCO and Coutts by ProQuest have sent tremors through the admittedly tremor-prone Technical Services world; there is an increasing sense that we libraries have exactly two choices; and as Mr. Way noted, options equal power, whereas fewer options mean less leverage for the customer. It is quite true, and we have already seen some of the ramifications of consolidation – a term which the companies involved, incidentally, seem to find hurtful. The question of whether book jobbers like YBP and Coutts will continue to play well with a variety of ILS/LSPs, regardless of corporate parentage, is presently unanswerable. As Mr. Way said, we need to see proof of neutrality. Press releases promising continued cooperation are inadequate.

At a “Lively Lunch” session (interpretation: you don’t really get a lunch break), Will Cross and Darby Orcutt from NC State led a very participatory discussion of emerging practices for providing non-academic video content in streaming format. All attendees contributed to the conversation. This was helpful in and of itself, as people in this line of work (i.e. my line of work) often feel as if they are trying to figure these things out on an island. Talk centered around legal questions pertaining to Fair Use, the TEACH Act, and libraries’ good-faith wish to deliver their professors the content they need for instruction. I have repeatedly confronted these issues in my time at ZSR (working with more colleagues than I can name) as we continue to seek solutions for provision of commercial content, especially in cases where the only version is not available to the educational market. To wit: Transparent. But take heart! I happen to know that Molly and Kyle are making important efforts in this area.

And now, about those short-term loans. Carol has already written about Doug Way’s presentation on Wisconsin-Madison’s “systematic abandonment” of this model of ebook acquisition. She also stated, correctly, I think, that we needn’t do the same at this time. On a side note, I found the idea of systematic abandonment oddly compelling: the relinquishment of dying or declining services so as to create opportunities for growth. It made me think of a tree falling in a forest, leaving a hole in the canopy that lets in new light and opens up space for fresh growth. Of course, the tree also crushes innumerable other plants; I haven’t worked out that part of the metaphor yet. At any rate, short-term loans and demand-driven access in general are changing before our eyes, as publishers try via STL price hikes and embargoes to make some money out of this whole ebook thing. Evidence-based acquisition (EBA) seems to be one direction that libraries are going, and I’m sure we’ll have conversations about that in the future. At “Will It Ever Settle Down? The Impact of Rapidly Shifting Ebook Business Models on Libraries and Publishers” David Givens from Loyola-Chicago spoke hilariously about his institution’s initial googly-eyed embrace of DDA and STLs and eventual significant reduction to the program’s breadth due to the aforementioned changes in pricing models. By now they have reduced their DDA pool by two thirds. It’s hard to say where we’ll be in two years, but it’s safe to say that it will be somewhere else; as it always is.

Other programs I attended included such various topics as acquisition of books in “squiggly languages;” Europe’s stricter online privacy laws and Google’s mandate to remove personal information about individuals from its web searches upon request; strategic, as opposed to speculative, collection building; a review of the literature on library users’ satisfaction with ebooks; and an effort by librarians at multiple institutions to create an acquisitions data standard, with emphasis on linked data, for an increasingly interconnected world.

And on Saturday afternoon, after the conference ended, this is where I fished. You can’t see the huge redfish that I caught, because it is still out there.


ALA Annual 2014 Las Vegas – Lauren

Thursday, July 3, 2014 4:08 pm

Three segments to my post: 1) Linked Data and Semantic Web, 2) Introverts at Work, and 3) Vendors and Books and Video — read just the part that interests you!

1. Linked Data and Semantic Web (or, Advances in Search and Discovery)

Steve Kelley sparked my interest in the Semantic Web and Linked Data with reports after conferences over the past few years. Now that I’ve been appointed to the joint ALCTS/LITA Metadata Standards Committee and attended a meeting at this conference, I’ve learned more:

Google Hummingbird is a recent update to how Google searching functions, utilizing all the words in the query to provide more meaningful results instead of just word matches.

Catalogers and Tech Team take note! Work is really happening now with Linked Data. In Jason Clark’s presentation,” in Libraries,” see the slide with links to work being done at NCSU and Duke (p. 28 of the posted PDF version).

I’m looking forward to working with Erik Mitchell and other Metadata Standards Committee members in the coming year.

2. Introverts at Work!

The current culture of working in meetings (such as brainstorming) and reaching quick decisions in groups or teams is geared towards extroverts while about 50% of the population are introverts. Introverts can be most productive and provide great solutions when given adequate time for reflection. (Extrovert and introvert were defined in the Jung and MBTI sense of energy gain/drain.) So says Jennifer Kahnweiler, the speaker for the ALCTS President’s Program and author of Quiet Influence. Another book discussing the same topic is Quiet: The Power of Introverts in a World That Can’t Stop Talking by Susan Cain. Many ZSRians attended this session!

3.Vendors and Books and Video

I spent a lot of time talking with vendors. Most notable was the meeting that Derrik, Jeff, and I attended with some of the publishers that are raising DDA short term loan prices. This will affect our budget, but our plan is to watch it for a bit, to develop our knowledge and determine appropriate action. It was helpful to learn more from the publishers. Some publishers are able to switch to print on demand, while others cannot because traditional print runs are cheaper than print on demand and their customers still want print. Print-driven publishers have to come up with a sustainable model to cover all of the costs, so they are experimenting with DDA pricing. DDA overall is still an experiment for publishers, while librarians already have come to think of it as being a stable and welcome method of providing resources.

Derrik and I also started conversing with Proquest about how we will manage our existing DDA program in regards to the addition of ebrary Academic Complete to NC LIVE.

“The combined bookshops of Aux Amateurs de Livres and Touzot Librarie Internationale will be called Amalivre effective July 1, 2014.”

Regarding video, Mary Beth, Jeff, Derrik and I attended a presentation by two Australian librarians from different large universities (QUT and La Trobe, with FTE in tens of thousands). They reported on their shift to streaming video with Kanopy and here are a few bullets:

  • Among drivers for change were the flipped classroom and mobile use
  • 60% of the DVD collection had less than 5 views while streaming video titles licensed through Kanopy averaged over 50 views
  • 23% and 15% (two universities) of DVDs have never been viewed once
  • 1.7 and 1.8 (two universities) times is the true cost of DVD ownership
  • They have a keyboard accessibility arrangement for the visually impaired
  • Usage is growing for PDA and non-PDA titles in Kanopy [reminds us of our experience with e-books]
  • Discovery of the streaming videos came largely through faculty embedding videos in the CMS
  • Other discovery is not good for video, so they had Proquest add a radio button option for video to Summon to help promote discovery [can we do this?]
  • They concluded that because of greater use,online video is the greater value for the money spent


Charleston Conference 2011

Monday, November 7, 2011 7:01 pm

Just a bulleted list of highlights while I’m minimizing strain on a broken wrist, but call or ask me for more info if desired:

  • Lots of questions (regarding inconsistencies, navigation, and discoverability to name a few) centered on data sets and other types of supplemental material to publications — publishers as well as libraries and faculty are grappling with this. NISO-NFAIS is working on standards — see Some of these slides were shown in Charleston.
  • To stream media in-house requires: adequate labor in various parts of the library (and university too) to do the license negotiation, track the titles licensed, digitize the materials (at 2 quality levels — low and high bandwidth); plus storage space and software tools to serve the material; and the university must have adequate bandwidth so that core services (like email) don’t crash. (Presentation from James Madison University)
  • Heard updates on the hot legal cases and “nothing new” was the update on Google Settlement.
  • Heard a summary report on TRLN’s Mellon grant to figure out how to buy e-books as a consortium, include demand-driven purchasing. See summary at and details at
  • Two items of a more personal nature: for the first time ever, I got to watch — instead of perform in — the skit and I was interviewed by Jack Montgomery and Katina Strauch about the ZSR Library and what helped us win the ACRL Excellence Award.

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