Professional Development

In the 'NCLA' Category...

Sarah @ NCLA-STEM Meeting

Friday, May 6, 2016 10:43 am

NCLA has formed a new STEM Librarianship in North Carolina (STEM-LINC) round table. Along with Erin Knight, NIEHS Library Manager, and Jennifer Seagraves from Central Carolina Community College, I was invited to speak representing academic libraries in a panel discussion on “Outreach & Relationship-Building with STEM” at the April 29th meeting held at UNCG.

If you’re interested, you can take a look at my slides (link below):

Outreach & Relationship-Building with STEM from Sarah Jeong

 

NCLA STEM-LINC members will be electing new officers soon, and I was nominated for Secretary-Treasurer. Wish me luck! I am looking forward to becoming involved with STEM-LINC.

Make it Matter: NCLA’s 61st Biennial Conference

Monday, January 11, 2016 3:05 pm

Many have covered NCLA’s keynote address so I won’t repeat their observations. Instead, I’ll focus on 3 stand-out BLINC (Business Librarianship in N. Carolina) presentations that few others are likely to have attended.

BLINC sponsored 4 presentations including the one Mary Beth, Mary Krautter and I presented on entrepreneurial culture in libraries. As Chair of BLINC I was pleased to support my BLINC colleagues by attending their presentation which were about liaison responsibilities and outreach to targeted patrons.

First, Nancy Tucker and Sharon Stack from the Mauney Memorial Public Library in Kings Mountain reported on their ground-breaking program serving Kings Mountain’s business community. Sharon, the library’s director, had an idea for a completely new model for providing reference services. She partnered with Main Street, an organization whose purpose is the historic preservation and economic development of downtown commercial districts in small towns along with the city’s planning and economic development department. Together, these organizations wrote a grant that funded a business librarian’s salary for 2 years and associated programs.

The majority of the target businesses are small family-owned operations with 5 or fewer employees. The 3 partners developed a program that graduated 5 business owners in its first class. The participants learned how to create Facebook profiles and websites for their businesses, to promote themselves on social media and develop marketing plans. Nancy provided substantial support for researching the marketing plans. This is a creative approach to supporting economic development in a community and Nancy’s direct outreach to businesses is a new model for business librarians.

The next presentation was by Betty Garrison and Teresa LePors from Elon Univ. Betty is Elon’s business librarian and a member of BLINC’s Executive Committee. In this talk, Betty and Teresa shared their top recommendations for a successful liaison program:
– Be visible
– Show interest
– Experiment
– Build relationships
– Respond promptly
– Support colleagues
They gave examples of how each of these had contributed to a growing and active liaison program.

Finally, I attended Nina Exner’s talk “Engaging with Faculty Over Research”. Nina is the Assistant Head of Reference and Library Instruction at North Carolina A&T State University and a member of the BLINC Executive Committee. Her talk about supporting faculty research was a revelation as she discussed aspects of liaison work that I’d never before considered. She walked the audience through the phases of the research cycle and discussed various ways librarians could support faculty at each one. She described the phases thusly and provided ideas on service we can provide for each one:
– Discovery
– Literature search
– Funding (grant search)
– Research
– Publication

At NC A&T, librarians provide support in a variety of formats directly or in partnership with the research assistance office including:
– Stand alone workshops
– Literature review searches
– Open/public access requirements and metadata support
– Cross referrals for consultations

Nina is available and willing to talk with librarians about this work and I think she’d make an excellent speaker for a future liaison meeting.

Three Conferences = Busy Autumn

Monday, November 23, 2015 5:47 pm

I attended three different conferences this fall, Designing Libraries IV: Designing 21st Century Libraries at North Carolina State University, NCLA in Greensboro and the Access Services Conference in Atlanta, GA. In order to be most succinct, I’m combining posts for all three, though the subject matter ranged quite extensively.

The Designing Libraries conference was chock full of libraries telling the stories of what they did to be prepared for the academic library’s reinvention as place. The presentations are all available online. Story after story of how each library made significant changes to their space that had historically held books. Library leaders, planners and their architects conducted panel discussions from “Creating the Vision,” to “Designing Great Library Environments for Staff,” and “The Role of Makerspaces in Academic Libraries.” Thematically, all of the various speakers identified the importance of making spaces that are flexible, making space for the study and collaboration needs of today’s student, and the need to hire experts to ensure that you will do it right. Renovation is not for the faint of heart.

At NCLA, I presented in two different sessions. The first one on “Developing and Entrepreneurial Library Culture” along with Mary Scanlon and Mary Krautter (of UNCG) was delivered to a very full room. The presentation was one we pared down from the fuller workshop we’d delivered in Abu Dhabi last spring. The audience participated in a lively discussion after the presentation was done. The second session I participated in was one entitled “A Library for the Whole Student: Creating a Multidimensional Culture of Health & Wellness at your Library” along with Meghan Webb, Susan Smith and Hu Womack. We discussed the 9 dimensions of wellness described by our Thrive office, and how the library has partnered in creating initiatives to help. Interestingly, one of the questions asked was about how our “Cans for Fines” program works wherein students can bring in canned goods to eliminate overdue fines from their record. I am continually surprised how things that are so embedded in our culture here are ground breaking ideas elsewhere.

It is rare when one goes to a conference wherein every session is relevant, but that is actually true with The Access Services Conference, held in Atlanta, GA from November 11-13. The featured keynote speaker was Peter Bromberg, a very dynamic speaker with a terrific message about how difficult it is for us to continue to adapt to the pace of change when change is increasing exponentially. He used this great and very funny video to illustrate his point entitled “Everything’s Amazing and Nobody’s Happy.” Do yourself a favor and take a few minutes to watch it. Other sessions I attended were focused on staff training to maximize customer service, creating a reserve textbook collection, and on using student feedback to redefine library spaces. Much of what was related were ideas we’ve already implemented, so that at least reassured me that we are on the right path. Ellen Makaravage and I took a field trip to tour the Georgia Tech Info Commons. That space was actually highlighted as one of the examples in the first conference and takes me full circle back to that designing 21st century libraries idea.

Tweeting NCLA

Wednesday, November 11, 2015 3:00 pm

Last month I attended my first NCLA. While I had previously worked in NC libraries for 16 years and been a past president of the Society of NC Archivists, I had never taken advantage of this great networking opportunity before. In Greensboro I reconnected with old colleagues (including one from Penn State), saw one of my former professors honored, and met new colleagues. I also learned that Wanda Brown is truly a NCLA rock star and got to enjoy being at a conference with my new ZSR colleagues.

One of the things I like to do when attending a conference is tweet. I find it helps me focus and is similar to taking notes. Here are some of my tweets from NCLA:

In her remarks at the keynote address, Wanda “called out” all the academic library directors and deans to support their librarians’ participation in NCLA. I’m glad we had a strong presence and will encourage us all to be active members and leaders of NCLA!

NCLA Textbook Talks

Wednesday, November 11, 2015 10:05 am

Textbook costs were a popular topic at the NCLA Biennial Conference this year. Since this concern affects so many aspects of Access Services, I was particularly interested in seeing how other academic libraries have tried to help their students and faculty deal with the high cost of textbooks.

At the beginning of every semester in Interlibrary Loan we get a barrage of requests from our students and other libraries to borrow and lend textbooks. Having used ILL for textbooks in grad school myself, I can sympathize. In Course Reserves, we have instructors tell us that they are using readings in place of costly textbooks. At the Circulation Desk we are trying to determine the best balance between providing costly, highly-used textbooks and not buying “required readings” that end up not being circulated.

At the Conference, Johnson & Wales presented a poster session on their textbook program. They keep about 150 textbooks on a shelf where students can access them without assistance. Most of the books are donated and are non-circulating. I spoke to Justin Herman, a reference librarian at Johnson & Wales and he said that only a very few had gone missing. He also pointed out that there was a 71% increase in library usage in the last few years and they attribute some of that increase to the textbook program.

I also attended the presentation by UNC-Greensboro on open educational resource (OER) textbooks as reported by Susan. A good list of OER projects was included and will provide interesting further research.

UNC-Charlotte’s library presented a session on collection management that included information about their ebook program for textbooks. They enter into licensing agreements with publishers with stipulations including unlimited access, freedom of digital rights management (DRM) and retention of archival rights. I’m interested in exploring the costs involved and how that compares with copyright permissions in Course Reserves.

Further research into these textbook ideas could help us guide our students and faculty to quality resources that may help mitigate the cost issues.

Hu at NCLA: “A Librarian, an Archivist, and a Professor walk into…Collaboration that Matters”

Tuesday, November 10, 2015 11:38 am

Since others have already posted about NCLA, I thought I would use my post to talk about an exciting program I attended by Shanta Alvarez and Patrick Rudd from Elon University. This program focused on the use of primary sources in classes, most notably, the Cable School, a restored 1850s schoolhouse that was part of the first public school system in North Carolina, known as the Common Schools.

Courtesy of Elon School of Education: http://www.elon.edu/e-web/academics/education/outreach/default.xhtml

Along with using the Cable School to teach about education, for Elon’s 125th anniversary, students in a first year English class wrote stories about buildings on campus. Additionally, photos of mills and mill villages from the LEARN NC collection were used by students as primary sources in field work in the school system.

As a result of attending this session, I would like to try the research and writing assignment around campus buildings with LIB100 students at WFU as a way of introducing both primary sources and Special Collections to them!

Susan At NCLA Biennial Conference

Monday, November 9, 2015 5:18 pm

My main objective for this year’s NCLA conference was to participate in a panel discussion with colleagues Mary Beth Lock, Hu Womack and Meghan Webb. In our presentation, we shared the variety of programming ZSR Library is doing that supports the University’s Thrive initiative. The audience was receptive and engaged in the topic, so we judged our effort a success!

A Library for the Whole Student: Creating a Multi-dimensional Culture of Health and Wellness at your Library from Susan Smith

 

I also enjoyed attending presentations given by other ZSR faculty – Wanda participated in the opening session keynote panel which discussed the state of North Carolina libraries and Mary Scanlon and Mary Beth Lock teamed up with Mary Krautter from UNCG to talk about entrepreneurial librarians.

NCLA Conference Opening Session

Concurrent Session

One presentation by other UNCG colleagues, Beth Bernhardt and Karen Stanley Grigg was of interest to report. They talked about their project where they offered Open Education Resources mini-grants for faculty to develop no-cost alternatives to textbooks. They partnered with the Provost’s Office to offer the grants. They received 25 applications for the grants and they awarded 10 $1000 grants. They estimate that they saved students $140,000 through the $10,000 investment.

NCLA GRS Annual Meeting & Workshop

Monday, June 23, 2014 11:42 am

Recently, I attended the NCLA Government Resources Section Annual Meeting & Workshop. This event was held on the campus of Elon University and was sponsored by the Carol Grotnes Belk Library. It was a wonderful opportunity to meet with colleagues, and discuss current issues and upcoming changes within the Federal Depository Library Program and the NC statewide depository program.

Here are some of the highlights:

Federal Depository Library Program (FDLP) Update
David Durant, GRS Chair & Federal Documents Librarian @ ECU
Beth Rowe, Federal Regional Depository Library Representative & Documents Librarian @ UNC-CH
During the 2014 FDLP Conference proceedings this past April, GPO unveiled a new strategic direction for the FDLP . Developed from external reports and feedback from library users and contributing institutions, the National Plan for the Future of the FDLPproposes some changes to the current program, while maintaining it’s original mission and core values. The plan has not yet been enacted, as GPO wanted to give member libraries and invested users an opportunity to provide input and feedback about what the program will become. The proposed changes include:

– a partnership with the Digital Public Library, which would serve as a host for collecting and housing materials.

– Rebranding efforts: (seems to be a trend, as GPO has adopted a new motto/slogan–Official. Digital. Secure.) FDLP (Federal Depository Library Program) will become FIALP (Federal Information Access Library Program). FIALP member libraries will become “Regional Federal Access Libraries” (currently Regional Depository Libraries) & “Federal Access Libraries” (currently Selective Depository Libraries). The possibility of changing GPO: Government Printing Office to GPO: Government Publishing Office was also mentioned (although there has already been a lot of back and forth discussion about this change with the increase of born-digital GovDocs).

– a collaborative network called the Government Information Access and Preservation Network, and a partnership program (the Federal Information Access Assurance Partners) to manage legacy print collections, promote investment in the preservation & digitization efforts, and to provide continued access to partnering government collections.

Because it is still in the planning phase, the plan is purposefully vague, presented without many details as to how the program will operate. During our discussion, concerns were expressed about how the proposed plan would impact current collaborative efforts by regional GovDocs consortia (such as ASERL). Additionally, some of my colleagues expressed their concerns over the varying tracks of focus that exist within Government Documents programs– one focused on access, and one focused on preservation, and how some depository programs may have to choose to prioritize one over the other. If you would like more information about the plan and current discussion about the proposed changes, please see GPO’s National Plan for the Future of the FDLP& ASERL Deans’ Letter to GPO re: “National Plan for the Future of FDLP”.

NC State Documents Update
Jennifer Davison, State Library of NC
Denise Jones, State Library of NC
The NC Government Publications Clearinghouseis currently focused on NC state digital publications and collections, and recent digitization efforts. The Clearinghouse manages more than 16,000 born-digital items, and 4,000 digitized items.

Jennifer shared some recent digitization projects that are available through the NC State Government Publications Collection, and some very useful Research Guides that pull together associated documents for themed NC research (such as ‘Agricultural Stats in NC‘ & ‘Native American History in NC‘). I am glad to know these exist!

Jennifer & Denise also discussed the challenges associated with managing digital state documents, such as collecting “Fugitive Documents“. These are online publications that meet all of the requirements for distribution through the government depository program, but were never submitted to the clearinghouse & therefore are not directly accessible to contributing libraries or agencies through the depository program. Apparently, it is estimated that about 50% of Federal documents are fugitive, and apparently, the percentage is even higher in NC state documents (!!).

Online Mapping Made Easy: Create a Map in 10 Minutes
Phil McDaniel, GIS Librarian @ UNC-Chapel Hill
Having a background in Geography, and an interest in datamapping and geocoding, I was admittedly jazzed for this presentation. Phil shared two mapping applications that are *free* and relatively easy for GIS beginners to create maps from their data– ArcGIS & Google Fusion Tables. Phil demonstrated uploading tabular data (that includes geographic values) with both programs, and how to modify the design and focus of your data map. Here is an example of a map that I created through the ArcGIS system, with data available from the Winston-Salem Metropolitan Planning Organization.

Winston-Salem Annual Average Daily Traffic (1981 vs 2013)

You may not believe me, but I’ve had three unique map requests from faculty members in the past year–not the typical reference request. Knowing what these programs are & the opportunities for data visualization that they provide is a good trick to have up my sleeve.
*sidebar: if you also geek-out over maps & all things GIS-related, drop me a line and let’s schedule a map-a-thon!

NC Open Government Coalition & Issues in Open Government
Jonathan Jones, Director of the NC Open Government Coalition
The North Carolina Open Government Coalitionis a nonpartisan organization that advocates for transparency in government, and the public’s access to government activity, records, and meetings. Jonathan shared with us the Coalition’s Mission and guiding principles, both of which are focused on ensuring and enhancing the public’s access to government activity, records, and meetings.

Jonathan also shared with us some common access issues that the NCOGC face, and exemptions to public record access laws (such as information related to criminal investigations, trial preparation materials, emergency response plans, autopsy photos, & email listservs).

There are some very useful resources available from the Sunshine Center’s website, aaand they have an app (NC Sunshine Center) that delightfully summarizes Public Record Laws, Open Meeting Laws, AND has a button to the NCOGC hotline (should you ever need clarification on your rights as a seeker of government information or a holder of government information).

All in all, a great meeting and workshop! I am looking forward to becoming more involved with the NCLA Government Resources Section in the future.

National Library Legislative Day

Friday, May 16, 2014 4:29 pm

On Monday May 5th I met up with some really cool people from across North Carolina and headed to Washington, DC for National Library Legislative Day. This year NCLA selected 12 students from an essay contest on the importance of libraries to also attend. Each winner was accompanied by one of their parents. State Librarian Cal Shepard, NCLA President Dale Cousins, and both chairs for the Advocacy Committee were also on board. The students were wonderful and their stories will make you “Happy” about the work of Librarians across our great state. You may meet the students and read their essays here.

This was indeed a tightly packed trip as we arrived just in time to join Librarians from all of the 50 States for the opening reception at the Hart Senate Building. The NC delegation was recognized for the second year in a row for having the most supporters attending. During the reception Rebecca Morris, choreographer for the “Happy Dance” and UNC-G LIS faculty member, taught the dance steps to all of the audiences willing participants. It was a lot of fun! Afterwards it was back to the bus for a late 9:00 pm dinner.

The next morning we were off to meet with NC Representatives and Senators. My group met with aides for Walter Jones, Jr. (3rd District), George Butterfield (1st District), David Price (4th District) and Senator Richard Burr. Our advocacy conversations focused on the Library Services and Technical Act (LSTA), the Innovative Approach to Literacy (IAL), and Workforce Development. New in format this year, we allowed the student winners to have a voice in our advocacy efforts. It was good to hear them plea for books so they wouldn’t have to stare at computer screens for extended periods of time and for more reliable broadband reducing the frequencies of which their work is lost. We were on the steps of the Capital preparing for our photo op with Senator Burr when we were suddenly TOLD to leave the area because a dignitary was arriving. It turned out that Vice-President Biden was the star of the moment coinciding with a scheduled press conference concerning the extension of unemployment benefits.

Our final event was the rally for libraries which we organized. It was held on the lawn across from the Capital. ALA President Barbara Stripling, ALA Legislative Day staff, as well as a few of the Librarians who learned the “Happy Dance” the night before, all joined in with our group giving speeches and holding signs. Each of the students shared their views on the importance and value of libraries. And of course the finale was the “Happy Dance.”

 

 

Molly at NCLA

Friday, November 1, 2013 1:40 pm

Despite living in North Carolina for my entire professional life (and barring one semester abroad, my entire life, period), this was my first time attending an NCLA conference. I wasn’t entirely sure what to expect, besides the opportunity to learn and network – and present! I was not disappointed in getting to do all three, and was especially happy to reconnect with friends from grad school whose career paths into non-academic libraries means we otherwise don’t usually connect. That alone would have made NCLA worth it to me, but fortunately it gave me much more.

Unlike other conferences I attend, there were very, very few scholarly communication-related sessions, so I took the opportunity to brush up on the latest happenings in other areas of librarianship that I often don’t have time to do: namely, liaison and instruction work. Other ZSR colleagues have already given reports on most of the following sessions, so I apologize if my take-away points are redundant.

Grumble Theory
Librarians at UNCG presented on Jackson Library’s ClimateQUAL survey administration and response in light of Grumble Theory. Maslow’s hierarchy emphasizes that motivation is based on needs, and as certain needs must be met before others, needs are order-driven. In Grumble Theory, motivation needs are ranked as:
– low = complaints regarding biological/physiological needs, such as food, shelter, sleep, rest, etc.
– high = concerns over esteem/self-esteem issues, respect, dignity, praise, rewards, etc.
– metagrumbles = higher level complaints concerning value of human life, truth, justice, beauty, perfection, etc.

Metagrumbles arise when other needs are met; e.g., complaining about the color of the carpet, or the break room art. Once low and high grumbles are addressed, an environment is created for self-actualizers to be the best they can be. Using Grumble Theory to help people become more aware, confident, and in control won’t mitigate all problems or complaints, but can reduce them. Much like Ellen shared in her coverage, I feel that much of our work-life balance discussions during 2012 were addressing Grumble Theory needs, despite not using that identifier. ZSR has done well to address our low and high grumbles, and we are now able to begin addressing metagrumbles.

Taming the Hydra, renamed Library Guides: Content Creation to Management
Carol and Ellen were in this session with me, and shared much of UNC’s experience. For a very rare LibGuides user (I think I have 2?), key points that struck me were:
– users view the library as reliable, so our LibGuides must be kept up-to-date to maintain reliability;
– have a management plan for periodic updating;
– limit to one row of tabs (if you need more, perhaps you need two guides);
– create a subject guide with a specific need in mind;
– “something better than nothing” not actually true with outdated guides.

From Resources to Relationships to Reinventing
Carol and Sarah were in this early Thursday morning session on academic liaisons, and again have already reported. Here are my highlights:
– avoid the “let me explain this to you” scenario with faculty (a difficulty in my position as SC librarian!);
– have an elevator speech as to why liaisons are important;
– advocacy role is emerging, and critical;
– success of liaison outreach – increased BIs, etc. – has real impacts on other work areas, and should be managed/acknowledged.

Always Be Closing
Chelcie was in this session with me, but in a different small group for the fun interactive part, and she did a great job explaining the session. My takeaways, both as a liaison and as someone with a specialized position:
– formerly focused on products of scholarship, now focusing on production of scholarship (big ol’ YES in my SC job!);
– engagement is more than “reaching out,” it’s trying to discover problem and apply library solutions to solve problem;
– even if we know what solutions we want to suggest, need to not just toss those off without helping faculty identify the problems – if they can’t see problem, won’t embrace solution;
– useful for thinking through selling new library services.

Research Literacy
This was the first of only two SC-related sessions I attended, which Sarah also sat in on. A librarian and research office administrator from NC A&T shared their work to develop “research literacy” among faculty seeking grants. They took the principles of info lit to apply to grant application process. Key points:
– librarians have expertise in areas that might assist in grant discovery and application writing: search skills, citation structures, literature discovery, writing/editing skills (not often a strong suit for STEM faculty);
– most obvious place to assist is to help ground the application in literature, as the impact of the research proposal must be framed by published research to support application;
– research literacy is info lit with added focus on original discoveries and the needs of original researchers;
– answers needed are not yet known in literature – literature used as building blocks to plan for future investigation;
– collaboration being driven by NIH, NSF calls for increased openness of research outputs in a time when securing funding is increasingly difficult – need to be as competitive and strategic as possible.

How the Judge Got It Wrong
The second directly SC-related session was from a librarian who traveled up from Georgia to discuss the GSU fair use lawsuit. Her talk was based on a research project she did for her PhD coursework; she is not a copyright expert. As Chelcie can attest, I mostly kept my mouth shut, but offered additional insight and clarity when I felt I had to. Overall, her point was that the judge was too narrow in her definition of fair use, establishing problematic “bright line” rules around amounts appropriate for being considered “fair,” and that if the publishers are successful in their appeal – oral arguments will be heard November 19th – the 1976 classroom guidelines risk becoming closer to law; if GSU wins appeal, compels increased licensing by publishers. I don’t fully agree with her assessment, but I also didn’t think she was flat-out wrong. Definitely this is an appeal I will be watching…

My last day at NCLA was an in-and-out situation: I came downtown only to co-present on altmetrics and bibliometrics with Sarah during our session, “The Impact Factor, Eigenfactor, and Altmetrics: From Theory to Analysis,” then dashed over to campus to help Hu and Roz in the library area of THE TENT during the capital campaign launch campus picnic. As Sarah shared, we had a small but highly engaged group for our presentation, and we’ve each received requests for our slides after the conference, so we’ve made an impact (pun intended).

In addition to the individual sessions, I greatly enjoyed the plenary sessions and WILR luncheon I attended, and overall had a very positive first NCLA!


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