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LITA Nationa Forum 2012, Concurrent Sessions

Sunday, October 7, 2012 9:48 am

Members of the LITA Forum Planning Committee also serve as moderators for the concurrent sessions. I chose to moderate the sessions that had not been claimed by other members of the planning committee, rather than choosing based on topic. This has served me well as I’ve found myself in some great sessions I probably would not have chosen on my own! I’ve described my top three sessions below:

Persona Most Grata: Invoking the User from Data to Design; Alexa Pearce, Nadaleen Tempelman-Kluit

This presentation focused on the use of personas, an idea I’ve heard about at several conferences, but what made this presentation different was the extensive use of data to create those personas. In most examples I’ve seen, the personas represented faculty, staff, student and graduate student users, but these librarians gather data from chat transcripts and looked at users across variable such as intrinsic and extrinsic motivation and research or process oriented and graphed the data along an x and y axis, then made a persona around the results of each quadrant. These personas became shorthand at the library for various types of users. The advantage being that there was data behind these personas that backed up that perspective.

Digital screenmedia: Merging technologies, unifying content, May Chang, Michael Blake

This was the surprise presentation for me. It dealt with how to manage digital information screens in your library. ECU was doing the same thing we do now, updating a Powerpoint presentation, but now they use XIBO for digital signage. It allows for a web interface, has the ability for items to expire and leave the presentation automatically, and is open source! May Chang also discussed the best practices for these types of signs, telling the group that any screen within reach of the user needs to be a touch screen and any screen that is not a touch screen needs to be up high so user are not tempted to touch. Additional suggestions included minimizing the amount of text on a screen, showing slides for only ten seconds at a time and including other informative content besides events to avoid over-commercialization.

Data-driven design decisions for discovery interfaces, Erin White

Erin is always a crowd favorite, and even though her panel of three became a presentation of one, she rose to the occasion and gave a great program on using data (such as tracking “hotspots” on the screen) to make major design decision regarding discovery systems. One side discussion that came up was release dates. They released a new interface in December, much to the horror of their users. This was due to setbacks that caused a summer release to get pushed forward multiple times. Something that occasionally unavoidable.

LITA 2012 was a very productive conference for me. In addition to serving on the planning committee, I had the opportunity to moderate and hear many great sessions and facilitate three networking dinners! All in all, a successful trip! I owe Susan Smith a big thanks for letting me serve on her planning committee! Thanks, Susan!


LITA National Forum 2012: A Different Perspective

Friday, October 5, 2012 5:26 pm

This is my third LITA National Forum. This past year I’ve served on the planning committee for the forum that is ably chaired by Susan Smith! Serving on the planning committee has provided me with a very different perspective. This year I’m focused on serving the attendees, posting information on the LITA blog, serving as a host for networking dinners, moderating numerous sessions, and streaming the keynote speakers on theALA/LITA Ustream channel.

Trading my reference hat for my multimedia hat has been a bit of a challenge, but I like a challenge! After successfully streaming today’s session, I was able to make some changes that will make tomorrow’s streaming video even better!

Below are the LITA National Forum 2012keynote speakers and the times of their programs! Streaming video and recordings are available at

  • Eric Hellman on Friday, Oct 5th at 1pm EDT
  • Ben Shneiderman on Saturday, Oct 6th at 9am EDT
  • Sarah Houghton on Sunday, Oct 6th at 10:30am EDT

Also, check out photos of the forum via the Flickr groupPix4LITA. More to come!


ALA 2012 Connections Made and Missed

Wednesday, July 4, 2012 8:04 pm

I quickly found a theme for ALA 2012 in Anaheim, “Connections Made and Missed”. Like Roz, I am not enamored with Anaheim as a destination, but I found this ALA a great place to make connections. Also, like Roz, I began my ALA 2012 experience at a SAGE dinner with Elisabeth Leonard, some librarians and others from SAGE. One person from SAGE came from CQ Press. I had the opportunity to tell him how I use CQ Researcher in my Lib100 classes, showing students how the same topic in a CQ articles is often far more complete than the Wikipedia article on the same topic. I chalked up this conversation as a connection made!

My first official business came Saturday morning, serving as note taker for the LITA forum 2012 planning committee meeting. The LITA forum is October 3-7, so this was our last face to face meeting before the forum. The theme of the 2012 forum is:New World of Data: Discover. Connect. Remix. and will be held in Columbus, Ohio. OCLC is also sponsoring a free post-conference, “Innovation in Libraries 2012“, October 7-9. I’ve enjoyed working on this committee and meeting the various committee members. More connections made!

Next I had the honor of presenting for Susan at theALA panel presentation, “Reference Resurrected“, along with David Consiglio, creator of the MISO survery, and Scott Vine, Deputy College Librarian at Franklin and Marshall college. Our moderator was Barbara Petruzzelli,Director of the Curtin Memorial Library at Mount Saint Mary College. Each member of the panel had 15 minutes to present and we had many great questions following the program. I had a great time getting to know David, Scott and Barbara before and after the program, and even ran into Barbara and her family later in the week on the pier in Santa Barbara! Three more connections made!

I skipped Erin Morgenstern’s program. Her book, “The Night Circus” is a favorite of mine, but I had other things to do! Consider that a connection missed…for good reason. Instead, I attended the Alexander Street Press Breakfast. The event featuredJosh Tickell and Rebecca Harrell Tickell, director and writer of the Sundance award-winning film,Fuel. After seeing a clip of Fuel, I’ve placed an order for all three of their films. Alexander Street Press always impresses me with these events, not only do I learn more about their amazing products, (VAST: Academic Video Online, has grown to more than 16,000 titles.) but I also learn something new from their program speaker, and we all know librarians love to learn something new!

As Roz mentioned, we spent time with, Summon, Springshare, and Mango on the vendor floor, and I took the opportunity to check out some screen shots of Proquest’s new Statistical Abstract, due out in November. It looks like this new version will be far more searchable and even include citation tools for users. I look forward to seeing it in action closer to the November release date. As usual I was intrigued by the latest furniture solutions for libraries. (I love chairs!)

Roz gave an engaging presentation at the LIRT session on Critical Thinking. It was standing room only a full 10 minutes before the presentation began!Roz’s presentation on her Junk Science exercise as a way to encourage critical thinking was a big hit! She had many questions following the program from librarians interested in her effective approach.

I skipped the Top Building Trends program (I’m a big fan of the architects at Shepley Bulfinch!) to attend the LITA Top Tech Trends program, where panelists Clifford Lynch, Stephen Abram, Nina McHale, Meredith Farkas, and Lorcan Dempsey discussed a variety of trends from structured data becoming integral to the web. (Google knowledge cards) to designing for mobile websites first. Lorcan Dempsey discussed the Future of Cataloging, saying that we are going to have a lot of structured data and it will require lots of work to be done organizing things at the level of the web, rather than at the level of the catalog.Clifford Lynch proposed that passwords are rapidly approaching the end of their useful life. Big services don’t all know how to manage passwords and the threat level just keeps going up. Check out the video link above to learn more about these and other trends!

The final program I attended was the ACRL President’s Program. As Roz mentioned, Duane Bray, Head of Global Digital Business and Partner atIDEO was the speaker. I encourage everyone to check out the video,The Future of the Book. He led off with the disclaimers that he was not a futurist and not a librarian and that he loves books. He talked about a wide variety of projects and ideas, including the first and oldest domain on the web, He wrapped up his talk by describing six techniques for human centered forecasting

1 Observation-looking for new behaviors and needs not being met

2 Empathy-Putting yourself in others shoes is very powerful

3 Inspiration-Has soneone found the answer in a related field? This is the example of the NASCAR pit crew working like a surgical team.

4 Storytelling-Building a narrative around new ideas

5 Spaces-Space signals as a change agent, play gives people a signal new ideas are accepted

6 Prototyping-Making things tangible, a prototype can help people better see the idea you are describing.

He also discussed the power of creating an incubator for new ideas when you can’t change everything at once. The incubator is like a sandbox for trying out new things at a low level of risk. It was an amazing presentation!

Roz and I ended our ALA experience by dropping in on Sarah’s poster session. While the location may have been slightly off the beaten path, the room was packed and Sarah had a great audience!

ALA 2012 in Anaheim helped me make many new connections and gave me some great new ideas. Now I need to get busy and capitalize on those ideas!



Capture the Flag@ZSR, Take Four!

Monday, February 13, 2012 12:39 pm

On Friday, February 10th, the ZSR Library hosted its fourthCapture the Flag event! 50 students arrived at 9pm for two hours of two games of Capture the Flag and all the pizza and sodas they could consume! While smaller than our September event, this event was well attended by a great group of enthusiastic students! We made a few changes based on what we have learned from previous events. We used actual flags rather than pieces of fabric and learned the students really like waving their opponents flag after successfully stealing it! We also continued the tradition of one game with “Human Flags”. Flags that can run make for an interesting game! We also have some prizes for the winning team, boxes of girl scout cookies that proved very popular with the members of the winning team. Susan Smith took some excellent photos of the event, and Mary Beth Lock came helped us by devising and implementing a strategy for storing the player’s personal items as all the lockers were already in use by students! I also need to thank Chris Burris for his continued support of these events! Meghan Haenn, from Campus Life, joined us as well. Campus Life supported the event by purchasing pizzas a dozen pizzas for the event! Mary Scanlon dropped by to support the event and check out how it’s done as well! All in all it was a fun way to spend a Friday night and many of our students thanked us on their way out of ZSR at 11pm! Stay tuned for Humans V. Zombies on Friday, March 2nd!

ALA Midwinter Wrap-up

Friday, January 27, 2012 5:54 pm

I wanted to post just a few closing thoughts on my first ALA Midwinter. First, for me, the smaller format of meetings and discussion groups gave me the time to meet people and learn amount various committees. Spending time at a variety of LITA events while assisting with WebEx programs and serving on a committee gave me a chance to engage in a way that I had not felt possible at the ALA annual meetings I’ve attended. At the LITA Town Hall Meeting on Monday I was in a group, led by Jason Griffey, that discussed LITA’s role in Technology Instruction. It was a fascinating conversation that improved my understanding of LITA. Susan has been incredible in helping me get more involved with LITA and Roz, Mary Beth, Carolyn, Lauren and everyone else from ZSR helped me navigate my first Midwinter. While I’m sure some of these meetings could have occurred in an online format, for me, this smaller more focused event really helped me get more engaged. And, as Mary Beth mentioned, I won the ZSR Library a free year of the new database “Gay and Lesbian Thought and Culture” from Alexander Street Press!

Giz’s First Time @ ALA Midwinter

Sunday, January 22, 2012 4:46 pm

This is my first ALA Midwinter conference! I’m fortunate to be serving on LITA 2012 National Forum Planning Committee chaired by Susan Smith. As an ALA Midwinter “newbie”, I’ve depended on my colleagues to steer me in the right direction and show me the ropes, and as usual they have come through for me! The different format of midwinter, focusing on meetings and discussion groups, is a nice change from fever pitch pace of ALA annual.

I began Saturday running a WebEx session for LITA’s Top Technology Trends Committee meeting on which Susan serves. By using the WFU installation of WebEx we were able to allow three additional committee members to virtually attend the meeting. I’m learning more and more about WebEx and discovering it helps to have a person dedicated to manage the WebEx meeting rather than depending on the person running the face to face meeting to also run the WebEx meeting. By focusing on the WebEx meeting I was able to ensure the video and audio were up to par add that the video always focused on the speaker.

While I enjoyed the EBSCO lunch on Saturday, the Alexander Street Press breakfast on Sunday was just amazing! Some of the new video products they are releasing are very impressive, including Anthropology Online and a second volume of Classical Scores Library ! The guest speaker was acclaimed filmaker Lynn Novick. She discussed the filmmaking process and her latest work “Prohibition“.

Mary Beth already gave an excellent recap of theLLAMA Interiors Discussion Group, all I can add is my favorite quote from the group “Libraries need to think of furniture as an operating expense, not a capital expense!” I thought this was a great way to re-think furniture expense to allow for more flexibility and frequent change! (I also fell in love with AGATI furniture!)

Rosalind and I attended a session on Reference Technologies and I was impressed to learn that Springshare, maker of LibGuides, also makes offers SMS/Texting tools in their LibAnswers product that the Library at Purchase College is using for text reference. I was surprised to learn that about 60% of their text reference questions come from users already in the Library!

As always, the LITA Top Technology Trends program was amazing! But my main focus for attending the event this time was to learn as much as possible about streaming video in order to stream the keynotes at the LITA 2012 National Forum! I learned streaming is not easy, but with some practice and equipment I hope we will be able to pull it off as successfully as Maurice York and Jason Griffey have in the past!

Some of the Top Technology Trends included: Frictionless transactions, Enterprise IT staffing, Death of the ILS (and what will replace it), Tools that free up librarians from service desks, personal curation services (think “GoodReads”), and 3D printing and scanning.

Now I’m off to an Alexander Street Press discussion group on “Gay and Lesbian Thought and Culture” and a discussion group on “Creative Learning Commons”. Tomorrow morning I’ll be running another WebEx meeting for the LITA 2012 National Forum Planning Committee!



ZSR Mentoring Committee Journal Reading Program

Friday, November 4, 2011 2:26 pm

On November 2, the Mentoring Committee sponsored a “Mentoring Skills Builder” program. The program was designed to provide an opportunity for assembly members and current mentees/mentors to meet and discuss two short mentoring articles. Committee members (Giz Womack and Bobbie Collins) volunteered to lead the discussion.

The articles chosen for the program look at both sides of the mentoring relationship. The first article written by Lois J. Zachary focuses on taking the time to develop yourself. Zachary offers “6 development conversations to have with yourself.” In opening up the discussion of this article, Giz asked the group to comment on the first conversation in the article, “Where do I see myself in five years?” This opened the floor to an active discussion by those attending of their various career paths. No two people had the same path, and hearing about the paths of others was both engaging and thought provoking.

It is interesting to note that several staff mentioned that serendipity played a role in shaping their careers. Career plans are sometimes altered when dual-career couples relocate to a new geographical area. There can be some fascinating possibilities in this situation. The key is to be flexible and be willing to try new experiences which can often lead to more career options. In addition to discussing career paths, we also discussed the roles mentors had played in our careers thus far.

Another key point mentioned in the discussion centered on being part of a supportive organizational environment like ZSR. Having colleagues and a library administration that support and assist you in professional development activities are critical components of the workplace.

The second article which appeared in the July/August 2011 issue of American Libraries discusses the benefits of mentoring and notes that sometimes “mentors need advice.” Years later after mentoring a library school student, the author found herself seeking help from her former mentee. Those attending the journal reading program agreed that networking can be beneficial in opening new avenues for a successful career.

Although just six people came to the program, the discussion was very lively. Participants were very willing to share experiences about their career paths. All in all it was a great mentoring conversation! (post co-authored by Bobbie Collins and Giz Womack)


Patron-Driven Acquisition: Radically Rethinking the Collection Part One (ALA TechSource Workshop)

Wednesday, October 5, 2011 4:30 pm

On October 5th a group from ZSR participated in a webinar from ALA TechSource on Patron-Driven Acquisition, or as we call it at ZSR, Demand Driven Acquisition (DDA).

While Rick Anderson didn’t cover the radical ideas proposed by David W. Lewis in the articles we read to prepare for the webinar, he did make the point that we cannot continue building collections like we have in the past.

One very telling statistic Rick Anderson mentioned was that 4 out of 10 books selected by a librarian will not be circulated within 10 years of acquisition. We can’t afford to collect “just in case” when “just in time” is a viable option.

If you missed the program and are interested in learning more, check out these links:

“Perceptions of Libraries, 2010: Context and Community” (OCLC)

“A Dialogue on PDA” (Rick Anderson and Sandy Thatcher)

“Reflections on the Future of Library Collections” (David Lewis),
“Print on the Margins: Circulation Trends in Major Research Libraries”(Rick Anderson)
Part two will be on October 26th from 2:30-4:30pm.
Thanks to Lauren Corbett for setting this up!

The 2011 LITA National Forum Wrapup – Giz Womack

Sunday, October 2, 2011 4:03 pm

Sunday at LITA began with a 7am meeting of the 2011 and 2012 LITA Planning Committees to discuss this year’s event and make suggestions for next year’s event. I enjoyed the opportunity to learn more about the conference planning process and I now realize how much work lies ahead for our 2012 LITA Forum Planning Committee!

After the meeting I attended the last of the concurrent sessions, Making Waves: Library IT as a Disruptive Force, Erin White, Web Applications Developer at VCU. I had met Erin at the networking dinner the night before and wanted to see her presentation as a result of that meeting. She did not disappoint. Erin is a young energetic librarian who gave a great presentation on the best practices of working with other departments in the Library to work on a VuFind implementation, which actually led to using another solution other than VuFind! Once she had described her own experience at VCU, she spent the second half of her presentation time facilitating a discussion among the attendees of the relationship between IT and a library. This led to a lively discussion of how to leverage and/or improve those relationships to facilitate change.

The closing general session was “The Evolving Semantic World” by Barbara McGlamery of Martha Stewart Omnimedia where I learned all about the semantic web (I think I’m starting to get it now). I had the pleasure of meeting Barbara, like Erin, the night before at the networking dinner. She assisted in the development of a Semantic Web tool for Time Inc. called TOPICS, which uses ontologies and industry standards like RDF to create a semantically meaningful web of data, allowing for rich relationships that were used to improve the web experience.

I’ve discovered some cool new tools this weekend and can’t wait to get back to ZSR and continue working with Susan and our LITA committee to plan next year’s Forum!


LITA National Forum 2011: St. Louis, Giz’s Experience Thus Far

Saturday, October 1, 2011 3:28 pm

LITA National Forum 2011: St. Louis, Giz’s Experience Thus Far

On Friday, September 30th, Susan and I left out for the Greensboro airport at 4:30am. After a short layover in Atlanta, where we were able to catch up on email and grab breakfast, we were off to the 2011 LITA National Forum. Last year was my first LITA Forum (in Atlanta) and this year I’m fortunate to be on Susan’s planning committee for next year’s event (in Columbus).We arrived early in St. Louis and after a quick ride on MetroLink from the airport to downtown; we caught up with Erik Mitchell for a fast lunch before the keynote by John Blyberg. In addition to taking notes on presentations, I’ve been taking notes about the event, getting ideas for next year’s forum.

John Blyberg, the Assistant Director for Innovation and User Experience, at the Darien Library in Connecticut, gave a keynote entitled “Gathering the Sparks”. He began with a description of his background and how he came to computers and technology as the manager of a bbs before college and had his introduction to the web during his first year of college. He discussed the importance of incremental change, describing the origins of the steam engine and how it took those incremental improvements to make something great. He mentioned how IKEA is redesigning its famous “Billy” bookcase as it is no longer used by consumers to hold books! He also referenced the legend of instant (just add water) cake mixes which originally sold poorly until the manufactures determined how to make the cook more invested in the cake, thus increasing sales, was water only, (Snopes has an interesting post on this legend) He also discussed new technologies like Graphene, said to be the strongest material ever measured, and the most conductive material known to man, These one atom thick carbon sheets may be the next big thing. His most interesting statement came during the questions at the end when he stated: “We have fetishized books, we need to articulate the value of services and programs to others.” I thought this was an interesting quote.

After the keynote I moved on to Susan and Erik’s presentation, “Data visualization and digital humanities research: a survey of available data sets and tools.” As Susan posted, this presentation came out of their Summer Technology Exploration Grant. Thanks to Susan and Erik, I now understand what Digital Humanities means! I was very impressed with the tools they demonstrated, Google Public Data and Google Refine as well as JSTOR Data for Research. This presentation gave me some great ideas to share with the faculty of the Sociology Department at WFU.

Friday ended with an informal meeting of next year’s LITA National Forum planning committee arranged by Susan, our committee chair. It was a great way to end the day and a perfect way to get to know each other better as we move forward in our plans for next year’s forum.

Saturday began with Karen Coyle’s keynote, “On the Web, Of the Web: A Possible Future” She began by discussing linked data and I immediately realized I needed a definition of “Linked Data”. It is a sub-topic of the Semantic Web. The term is used to describe a method of exposing, sharing, and connecting data via dereferenceable URIs on the Web (from She also stated that the catalog is not the face of the library anymore and rather than work so hard to improve the catalog perhaps we just need to realize that. She stated that “find” and “use” are the key functions, not “identify” and “select”.

After the keynote I attended “Leveraging Student Data to Personalize Your Library Web Site” by Ian Chan Web, the Development Librarian at Cal State San Marcos. The coolest example of how they are personalizing the website involved making student’s reserve reading appear on the website if the student was logged into their account. He stated “If students are already going to log in, personalizing the library website can capture their attention & show them more tools.”

Next I attended “Google Apps For Your Library” by Robin Hastings. This turned out to be a description of a Library’s migration to Google mail that mirrored the experience of ZSR almost exactly.

More to come in my next post!


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