Library Gazette

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Wake the Library – Spring 2015

Thursday, May 7, 2015 5:18 pm

Today, May 7, 2015, marks the end of yet another successful spring Wake the Library (WTL) week. This semester, WTL featured many new components that will hopefully be added to some of the traditions that encompass our WTL week.

Many of the new WTL additions this semester were facilitated by the ZSR Library Ambassadors, University Police, and the Advancement Office. The ZSR library Ambassadors gave out Arnold Palmers, ice cream, and candy to students studying around the library, and consistently replenished the relaxation station. In addition to free candy and food, the ZSR Ambassadors posted over 300 tearable puns and compliments around the library for students to stay encouraged. Midway through exam week, University Police decided to give away Krispy Kreme doughnuts to students in their efforts to continually establish trust among students. During that same time, Advancement’s alumni office supported our WTL efforts by bringing therapy dogs for students to take a quick study break to enjoy.

Overall, I cannot be happier with the way WTL turned out this semester. Special thanks goes to ZSR Ambassadors president and vice presidents Heidi Gall (’15) and Madison Cairo (’15) who helped organize the ZSR Ambassadors efforts, the WTL committee and volunteers for making the midnight experience a success, and Meghan Webb and Christian Burris for marketing each event. I could not have asked for a better final project as the ZSR fellow.

WTL photos are posted on the ZSR library Flickr site.


What our Users are Saying About: Personal Research Sessions

Thursday, May 7, 2015 10:37 am

The ZSR Research and Instruction Team is embarking on some regular assessments of our services in and we have just gotten back results from a survey we did of the students who requested one-on-one meetings with librarians through our Personal Research Session request form during the spring 2015 semester. This is one of the primary services we provide to our students and we are constantly on the lookout for how to make them better. We are really pleased with the responses we got.

65% of the respondents met with a librarian one time during the semester while 35% met more than once. Most had heard about the service from their instructor or from a librarian visiting their class, but 16% had been referred by a friend. 23% had met with a librarian before this semester.

As for what the students worked on with the librarians, there was a wide variety:

100% of respondents either agreed or strongly agreed with the statement “The help I received in this session made or will make my research paper or project better.” They cited a variety of ways their session helped them including:

  • Finding more sources for my work
  • The librarian I worked with was extremely helpful and directed me toward invaluable resources.
  • Helped me understand how to navigate the ZSR website better
  • Before this I had no idea how to even start research.
  • More statistics that I could not find
  • I have better and more credible sources.
  • I had no idea where to look to find the transcripts for a trial that I wanted to cite. The librarian not only helped me locate this exact source, but she showed me how to access different primary source databases that I had never heard of before.
  • I am more confident of the sources i found

Perhaps the most gratifying statistic was that the students who participated in these sessions would come back and would recommend the service to a friend!

We will leave you with some of the great comments students had about the service! The full report will be up on the ZSR Library Assessment web page soon.

  • The most useful thing was how the librarian made me feel during our meeting. Not only did she help put me on the right research track, she also instilled a great amount of confidence in me by listening to my ideas and helping me shape them. Her enthusiasm for my project made me even more enthusiastic!
  • I was unsure and not confident about my topic, and the meeting helped me find sources and feel more sure about the paper.
  • I not only received the sources I needed, but I also received directions on how to access databases on my own.

Books for Young Readers: The Joseph O. Milner Collection of Children’s Literature

Thursday, May 7, 2015 8:14 am

In the basement of Tribble Hall is a small collection of library materials, often described as a hidden gem, nestled among offices and classrooms. These books comprise the Joseph O. Milner Collection of Children’s Literature. The collection includes a diverse range of engaging literature for young readers— from preschool through young adult. Wake Forest University faculty and staff can check out these books for three months. You may even request delivery to your office through the ZSR Delivers service.

You can search the collection in the ZSR Library Catalog by title, or you can search by subject or keyword and limit your results to the location “Education Departmental Library” from the available search filters.

During the academic year, the Milner Collection library is open Monday through Thursday from 8 a.m. to 5 p.m., and Friday from 8 a.m. to 4:30 p.m. The library has reduced operating hours during the summer: 9 a.m. to 3 p.m.

Remember that before we are readers, we are read to. Please enjoy sharing books from the Joseph O. Milner Collection with your young reader today!

Preservation Week 2015

Monday, April 27, 2015 8:46 am


Preservation Week is an annual event sponsored by ALA which is focused on bringing attention to preservation issues. This year, April 26 – May 2 has been designated as the week to celebrate and bring attention to our preservation needs. In 2004, Heritage Preservation carried out the first national survey, called the Heritage Health Index. The HHI attempted to document preservation needs in libraries, museums, and archives. The 2004 survey showed that roughly 1.3 billion items needed treatment to reduce the risk and rate of damage.

Some of you may remember our assessment and box enclosure of the Philomathesian banner in our collection. Every collection has important and unique items like this that they cannot treat and conserve properly.

This week, ZSR has a Preservation Week exhibit near the library entrance which attempts to show some of the issues involved in preservation of library materials and the theme for the Society of American Archivists Preservation Section: Preservation Advocacy.

ZSR @ WFU TechXploration 2015

Tuesday, April 21, 2015 12:06 pm

Chelcie Rowell, Digital Initiatives Librarian, presents digital projects from her collaboration with students in First Year Seminars taught by Monique O'Connell and Lisa Blee.

ZSR Library was well-represented at this year’s TechXploration! This annual university event is sponsored by the Office of the Provost and showcases the use of technologies in teaching, learning, research, engagement, and creative endeavors at Wake Forest University. What follows is a collection of brief reports from ZSR Librarians about their contributions at this year’s TechXploration.

RootsMOOC: A Massive Open Online Course for Genealogy Research,
Kyle Denlinger, eLearning Librarian

I talked with quite a few people about the massive online genealogy course I’m running in collaboration with the State Library of North Carolina. People were most interested in why ZSR is doing what it’s doing with open online courses, since it isn’t readily apparent how these courses directly impact teaching and learning on campus or how ZSR benefits from offering them for free. Light bulbs went off with most of these people when I explained that ZSR is offering courses like RootsMOOC so we can experiment with new methods and tools for teaching and learning and bring what we learn back to a traditional teaching context. These courses are also excellent ways to promote the value and expertise of librarians in a way that aligns directly with the mission of libraries to inspire lifelong learning.

The Google Glassroom: Implementing Google Glass into the Library Classroom,
Amanda Foster, Instruction Librarian
This poster covered my experience teaching with a Google Glass in the library’s credit-bearing library course, LIB 100. Students gained hands on experience with Glass through daily activities like creating photo diaries, documenting scavenger hunts, producing video tutorials, and creating skits to share their personal beliefs about acceptable and unacceptable uses of Glass. Students also explored several information-related themes by having Google Glass be the focus of a semester-long research project.

LIB 100 Goes Online: Developing a Summer Online Course,
Amanda Foster, Instruction Librarian and
Kyle Denlinger, eLearning Librarian
This poster covered our ongoing experience of creating an online version of LIB 100, which will be taught in summer 2015. As a part of the development process, we re-visited and revised our learning outcomes in light of the new opportunities presented by creating an online course. The poster also discussed new tools we plan to use to assess student learning, including blogs and discussion forums. We also discussed what technologies would be needed to help facilitate online learning, including Sakai, Voicethread, and Google Drive.

Using Omeka to Foster Digital Literacy in the First Year Seminar,
Chelcie Rowell, Digital Initiatives Librarian

Monique O’Connell and I showcased two collaborative digital projects to which students contributed as part of their work for the first year seminars Nature, Environments, & Place in American Thought and The Floating City: Public Life in Venice through the Ages. The design and implementation of both of these digital projects was a collaboration between ZSR and History Department faculty. One outcome of these course digital projects was a rise in the quality of student writing when it was publicly engaged. Another outcome was students’ greater awareness of the affordances of different technologies — that a particular tool, software, or platform can either facilitate or constrain a particular scholarly or rhetorical purpose.

Flipping LIB210: An Instructional Designer, Sakai, and VoiceThread and
Chromebooks For WAB: Boots on the Ground, Software in the Cloud,
Hu Womack, Instruction & Outreach Librarian
I was fortunate to have the opportunity to present the result of two STEP Grants at TechXploration 2015. I teamed up with Thomas Dowling, our Director of Technologies at ZSR on first STEP grant that purchased eleven Lenovo Chromebooks for the students participating in the Wake Alternative Spring Break 2015 to Washington DC exploring food security. The students used the Chromebooks throughout the week-long trip to post reflections via Tumblr and to stay connected via Google Tools. For the second STEP grant, I teamed up with Instructional Designed and ITG, Sarah McCorkle to flip my LIB210 class. The process of “flipping” allowed me to lecture less and create authentic exercises in class where students could demonstrate mastery of the material! Both grants were successful and allowed me the resources required for projects I could not have accomplished on my own. I enjoyed the opportunity to tell the story of these two grants at TechXploration 2015!

Clue: Harry Potter Edition @ ZSR

Friday, April 17, 2015 5:30 am

Guest blog story by Heidi Gall (President, ZSR Ambassadors) and Madison Cairo (Vice President, ZSR Ambassadors and Student Assistant, Access Services)

On April 10, Hogwarts took over the library with the Clue: Harry Potter event hosted by the ZSR Ambassadors. The classic board-game was brought to life with a Harry Potter twist. Students worked to deduce the details of the grisly murder of Dolores Umbridge while ambling around the library.

During a late-night game night, the idea for live-action Clue began to form and instantly the library came to mind as the ideal location due to its diverse spaces and circuitous pathways. Also, as a campus of Potterheads, a Harry Potter theme seemed a natural leap and one that would appeal to most Wake Forest students. Plus, it was all too easy to assign the Wilson 1 Basement area as the Slytherin Common Room.

Clue: the Harry Potter Edition

Following the birth of the idea, the logistics became the problematic part of planning. We had to decide the best way to organize the game in a way that allowed players to remain with their group and still have the agency to control the progress of their game. It was decided that the players would be able to move together along a circuit with a ZSR Ambassador serving as a game host to manage the progress of the group. We created a route by deciding what path the players should take from one “room” to the next. We even planned for secret passageways!

Beyond the actual game, we wanted to make the experience magical for the players and what better way to incorporate the theme than by decorating each room? We had a decorations committee meeting to brainstorm and paint the posters. Our theme was Harry Potter, so the rooms, weapons, and characters were all taken from that fandom. We decided to do a decoration for each room that we used.

Clue: the Harry Potter Edition

The Owlery, for example, had a sign that alerted the participants to what room it was and many cut-out owls that we spread throughout the area. Additional decorations included Slytherin “graffiti” in the elevator that went to the basement and a Honeydukes sign in the secret passageway. We also had posters printed for each character, reminiscent of the character cards that come with the board game. These had a picture of the character, a one-line bio, their motive, and their favorite spell. To round out the experience, we provided homemade butterbeer and assorted cookies.

The event went spectacularly well as we exceeded our 30 person goal. We pre-registered 36 participants as either teams or individuals and had four walk-in participants, which was wonderful! Overall, 34 people ended up participating. As players arrived and checked in, they were offered homemade butterbeer and assorted cookies while waiting to be assigned to their game hosts (a sorting of sorts). Following this, the groups were sent on their way! It was very cheery to hear the giggles and excited voices of the different teams as they walked around the library with the soundtrack from the Harry Potter movies playing in the background.

Hopefully, this event can continue to evolve and become a cherished Wake Forest tradition similar to Humans vs Zombies. Next year, we vote for Clue: Game of Thrones edition, but that’s just a suggestion!

*More pictures of the event are available on the ZSR Flickr site.

5 Questions for Bobbie Collins, Social Sciences Librarian

Thursday, April 16, 2015 4:36 pm

Photo courtesy of Chelsea Tamura and LENS Summer Program.

On November 1st, 1990, Bobbie Collins set foot on the campus of Wake Forest University and began her career as the Social Sciences Reference Librarian at the Z. Smith Reynolds Library. As a Tennessee native with a background in Education, Bobbie had originally embarked on a path to pursue school librarianship, but after working at the University of Tennessee Graduate Library as a Research Assistant in the Reference Department, she decided to continue a career in academic librarianship.

After 24 years with the Z. Smith Reynolds Library and Wake Forest University, Bobbie will be retiring on April 30th. But before she flies the coop, she sat down with me to discuss her fabulous career and share her insights, memories, and lessons from a life in the Library.

We talk a lot about change in libraries, but there are some things that remain the same. From your perspective, what has changed and what has stood the test of time?

Technology has changed how we deliver some of our information. For example, researchers now have access to electronic journals and electronic databases. Probably one of the biggest changes was saying goodbye to the card catalog. The card catalog served us well for generations. It was an exciting time for libraries when the online catalog was introduced. My first experience with an online catalog was at Texas A&M University in 1982. I helped to develop an instructional program to train students and faculty on how to search the online catalog. Through the years, we have seen enhancements and improvements to the online catalog. Search functions are more sophisticated, and the user interface has definitely improved. It is interesting how people take technology for granted. There was a time when there was no email, no online resources. In April 1992, an email instruction class was offered to ZSR staff members. Email enabled us to launch our popular AskZSR email reference service, and now we can assist patrons beyond our building.

What has remained the same, I believe, is our mission and our basic service. We still collect materials (books, journals, etc.), organize them, and provide access to them in order to help the WFU community succeed.

With the exhaustive amount of information now available online, do you have any words of advice to offer patrons for finding the information they need?

I like to ask myself, “where could that be hiding?” I like to think of information as being packaged, for example, words are packaged in dictionaries, journal citations in indexes/databases, statistical/factual information in almanacs. I’m always thinking, “where would somebody put that?”. This stems from a time before electronic sources, when you had to consider who was printing that information at that time. Are you going to find it in multiple sources? This is not as true today, maybe because the web has provided people with the ability to use search engines to find that kind of factual or statistical information themselves, and they are not used to consulting specialized resources. The questions we receive today are more advanced and require further knowledge about where an item or piece of information may be stored and how can we access it.

What is your favorite library space at ZSR, and why?

I sometimes like to visit levels 7 and 8 on the Reynolds Wing, and another place I really like is Government Documents on Reynolds 4. I enjoy looking at all of the old government documents, and finding interesting items to browse. There are many little gems waiting to be discovered in those stacks. Just browsing the stacks, I have been able to find resources that I can use when responding to student research inquiries. With resources such as the Public Papers of the Presidents, students who are researching the 1960s and the moon landing can read John F. Kennedy’s “Moon Speech”.

There is no doubt you’ve helped countless patrons, and taught multitudes of students about academic research. What are some of the lessons that you’ve learned from your work at ZSR?

One thing that I love about being a reference librarian is that every day presents a new challenge. So one of my ZSR lessons is to always stay curious. There is always something new to learn, and I am hoping to remain curious– that is one thing that has sustained me throughout my whole career. When I don’t have the slightest clue as to a topic or a piece of information, (like ostrich farming in North Carolina ), I have the drive to look further.

Looking back on your career, what are some of your favorite ZSR moments?

There are so many different ones, it’s hard to narrow it down. One that definitely comes to mind is moving into the new Wilson Wing. It was so nice to have an instructional classroom (Room 476). Before the move, librarians delivered instructional sessions in the middle of the Reference Department (where Government Documents is now located). Another one would be in 2009, when I mentored Carolyn McCallum for a period of time as she developed instructional material for Information Literacy instructional sessions. Carolyn nominated me for the “Helping Hands” award, and I was honored for assisting a colleague.

Congratulations on your retirement, Bobbie! And thank you for your years of dedicated service! You will be missed!

World Backup Day

Tuesday, March 31, 2015 9:54 am

If you aren’t too busy celebrating Cesar Chavez Day*, the 98th anniversary of the US taking possession of the Danish West Indies**, or Gordie Howe‘s 87th birthday, please note that today, March 31, is also World Backup Day. (Why March 31? Because you don’t want to be an April Fool.) The website points out that 30% of people never back up their computers; only about a quarter do any regular backups.

If you use a computer, tablet, or smart phone, you almost certainly have files that would be painful to lose. If they only exist in one place, they’re only one spilled glass of iced tea away from vanishing, or one push half an inch too far off the edge of a table, or one random disk failure. We tend not to back things up because we think it’s complicated or expensive, or that we don’t have a place to put them.

In fact, current versions of Windows and Mac OS X both have good backup programs built in. Plug in a $50 USB hard drive or $15 flash drive and you’re good to go. In Windows 8.x, search for “File History” (or find it in the Control Panel) and click Turn On. On a Mac, check out Time Machine in the system preferences.

Even simpler, for WFU users: move files to Google Drive. This is especially useful for files you don’t update frequently, like photos from your 2008 trip to Baraboo, Wisconsin, or the MP3 files you ripped from your old reel-to-reel jazz bassoon collection. Drive doesn’t care what the files are, and now it doesn’t care how many you park there. You can download the Windows or Mac app for Drive to make it just another drag-and-drop location under your Favorites folder. And once it’s in Drive, your files are safe even if an asteroid strike takes out both your laptop and your USB backup drive.

Total data security is about more than having a second copy of files somewhere, but a backup is an important step to take. Having a backup and not needing it is a lot better than needing one and not having it.

Happy World Backup Day.


Gordie Howe


[* Remember, Cesar Chavez and Hugo Chavez were not the same person.]
[** Yes, Danish. Denmark had a presence in the current US Virgin Islands from the 1670s until World War One.]
[ ZSR staff: your Tech Team is here to help. We have a limited number of USB hard drives and can help you get set up with backups.]
[ FLAC would be a better archival format for such treasures.]

Take the bite out of crunch time with Sources, Citations & Cookies

Sunday, March 29, 2015 5:23 pm

Every Monday in April, we will be offering our drop-in research assistance sessions–Sources, Citations & Cookies– from 2:00 – 6:00 pm. If you are working on a research paper or project, and would like a bit of help from one of our research experts at ZSR, here’s your chance! Our drop-in research assistance sessions will be held in the Mandelbaum Reading Room on:

  • Monday, April 6th from 2:00-6:00 pm
  • Monday, April 13th from 2:00-6:00 pm
  • Monday, April 20th from 2:00-6:00 pm &
  • Monday, April 27th from 2:00-6:00 pm

We will have librarians available to help with any aspect of your research project from selecting a topic, to finding resources, to setting up Zotero or citing tricky sources. Delicious spring refreshments will also be on hand to help keep everyone fueled!

There is no need to sign up for a time, but if you would like to, you can reserve an available appointment time from our online appointment calendar.

If these times don’t work, you can always use our Personal Research Session request form to schedule an appointment with a research librarian at a day and time that is convenient for you.

We look forward to seeing you soon!

The Research and Instruction Team, ZSR Library

Release: From Stigma to Acceptance – Library Exhibit and Panels

Thursday, March 19, 2015 9:30 am

An intriguing library exhibit and panel discussion will take place on Thursday, March 19 and Friday, March 20th. Professor Lisa Blee’s class interviewed and studied recently released individuals from the criminal justice system. The exhibit features art by these individuals, as well as quotes and narratives about their experiences. The exhibit Release: From Stigma to Acceptance can be seen in the library atrium.


There will be a guest speaker and faculty panel on Thursday, March 19th in the ZSR Auditorium from 4-6. On Friday, March 20th, the students from Professor Blee’s class will hold a panel followed by a reception in the atrium for this exceptional exhibit. These events are sponsored by the WFU Humanities Institute and the National Endowment for the Humanities. I encourage you to attend as many of these events as you can.

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